About Us

Afilias' specialized technology makes Internet addresses more accessible and useful through a wide range of applications, including Internet domain registry services, Managed DNS and award-winning mobile Web services.

Customer Care

Technical Trainer

Summary

The Technical Trainer is responsible for assessing technical training needs/gaps; constructing templates for curriculum design; developing and conducting training programs on both technical and soft skills topics; developing and implementing knowledge verification procedures; managing the training schedule; documenting training policies and procedures; tracking training metrics and results through trainee performance; and creating a comprehensive training plan.

Duties and Responsibilities

Responsible for development and sourcing of training materials to meet specific needs.

Customer Support Analyst – Bilingual (English/Mandarin)

Let’s Talk About Your Career

Join a team where you provide world class consultation to business owners and people looking to establish, enhance and evolve their online presence.  Join Afilias and make a global impact, one website at a time.  Our entire success is dependent on the success of our customers.   

This could be one of the most challenging positions in your career for all the right reasons.
Become a true expert on Internet technologies
Make a meaningful difference to the people you engage with
It is about responsibility and freedom
Rewards aligned with specific outcomes

Afilias at ad:tech NY: We'll help you get your own TLD

 

Read David Spark's ad:tech NY blog post about Afilias's new TLD expertise!